No Exceptions: Revolutionizing Data Access for Researchers

In clinical research, access to comprehensive patient records can make or break a study's success. Yet researchers often face roadblocks when retrieving critical medical information. As patients, we’ve all felt the frustration of accessing our own medical data and research organizations face similar challenges: a fragmented, complicated, and costly system for medical record retrieval.  

Thanks to the Cures Act Final Rule paving the way, Health Bank™ One is leading the pack with a powerful solution that eliminates these barriers. By working directly with the patient, our "No Exceptions" approach is transforming data access for researchers.

No Exceptions: Full Coverage Across the Healthcare System 

Health Bank One™ aims to provide researchers with access to medical records from every corner of the healthcare system with no exceptions. Our patient-consent model is designed to securely retrieve data from every healthcare nook and cranny, ensuring nothing is left behind. Whether it's a rural primary care clinic, a specialty provider, or a major hospital network, Health Bank One has a 100% success rate in retrieving records from providers. 

This coverage accelerates trials by giving researchers fast, reliable access to the full spectrum of patient data (need images, labs, genetics, etc... we’ve got you covered there too!). With no data gaps, researchers see faster patient recruitment, patient enrollment, site identification, and better study outcomes. 

Faster Insights, Lower Costs, Stronger Sponsor Relationships 

70% reduction in record retrieval timelines

Speed is critical in clinical research. Health Bank One accelerates data retrieval timelines, reducing weeks and months of turnaround time to just days. Our partners see up to a 70% reduction in record retrieval timelines* creating a significant advantage that keeps studies on track and strengthens relationships with sponsors.

By minimizing record retrieval delays, Health Bank One has the potential to prevent costly trial disruptions that can result in millions of dollars in lost revenue. This proactive approach delivers meaningful financial impact for sponsors and researchers.

Why Health Information Exchanges Aren't Enough 

Many researchers rely on vendors that pull data through Health Information Exchanges (HIEs), systems designed for clinical care and not research. These fragmented networks often produce incomplete records and unreliable access. 

For example, when Epic restricted access for Particle Health, research partners relying on that data faced costly disruptions and delayed trials. This highlighted the risks of relying on 3rd party data networks where access can be abruptly revoked jeopardizing research timelines.

Health Bank One bypasses these risks entirely by partnering directly with patients under a secure, consent-driven model to safeguard uninterrupted access to complete patient records.

Removing the Burden from Researchers and Patients 

When HIEs fail to provide the data needed, researchers or patients are forced to track down records themselves—a frustrating, costly, and time-consuming process. Health Bank One has the potential to eliminate common delays and costs tied to manual record retrieval by automating record retrieval securely and efficiently (schedule a demo and we’ll show you how). 

Researchers no longer need to chase down providers, make endless phone calls, or worry about unexpected fees. Just complete data delivered directly to research teams faster and better than ever before. 

The Future of Research Relies on Complete Data Access 

The Cures Act has empowered research organizations to break free from outdated processes like relying on HIEs, manual labor costs (calls, faxes), incomplete data, and high fees from third parties. The Health Bank™ One platform makes this paradigm shift real for research organizations from the old and outdated ways to a new patient focused approach.

In a rapidly evolving healthcare research industry facing increased scrutiny, rising payer demands, and shifting public perception, precision and speed are more important than ever. Health Bank One’s approach ensures researchers can access data from every corner of the healthcare system, helping them deliver faster trials, better insights, and improved patient outcomes. 

If you're a researcher or a CRO leader ready to eliminate data blind spots and accelerate your studies, Health Bank One is your solution. Contact us today to learn how we can help you achieve your research data strategy. 

*Health Bank One internal partner data 2024: Health Bank One’s average to retrieve records is 8 days for Standard Orders and minutes for Fast Delivery Orders while most partners report a 30-day lead time or more to get patient medical data.