Big Updates! What's New at Health Bank™ One This Month
- Jason Choe
- Feb 26
- 2 min read
Updated: Apr 3
We’re always working to make Health Bank One™ better for both patients and our partners. This month, we rolled out some exciting new features that make it easier to enroll patients, retrieve records, and access key healthcare information. Here’s what’s new:
IF YOU'RE A PARTNER:
Assisted Mode Ordering: Less Hassle, More Patient Records -Need to retrieve medical records for your enrolled patients? Now you can—with Assisted Mode Ordering! With the patient's consent, you can:
Order records directly on their behalf
Add new providers to connect with
Track the status of requests in real-time
This removes the friction of requiring patients to request records themselves, helping you access the data you need quickly and efficiently.
QR Code Enrollment: One Scan, Easy Access - Inviting patients to Health Bank One just got even easier. Now, you can share a unique QR code that lets patients:
Scan and instantly download the app
Enroll with ease—no manual invites needed
Get started quickly via your website, emails, or printed materials
This is a game-changer for enrolling large groups without extra admin work!
IF YOU'RE A PATIENT:
Care Guide™ Document References: More Transparency, More Trust - Care Guide AI helps answer your medical questions, but now it also tells you exactly which medical records it pulled that info from. You can even ask for a summary of the original document to dive deeper. This update gives you more control and confidence in your healthcare insights.
Billing Records: More Information, More Answers - Ever needed to reference a medical bill or insurance statement, but couldn’t find it? Now, you can access billing records in Health Bank One—right alongside your medical records and imaging. Plus, Care Guide can help answer your questions about charges. No more guessing what a bill means!
More to Come!
These new features are just the beginning—we’re constantly working on ways to make Health Bank One faster, smarter, and more convenient for our partners, such as research service providers, and our patients. Stay tuned for more updates, and let us know what you think!
Want to see these features in action? Get in touch via the Contact page today!